FAQ - Frequently Asked Questions

Yes, we offer cash on delivery (COD) as a payment option for orders within India. You can choose this option during the checkout process. Please note that there may be additional charges associated with COD orders.

The delivery time for domestic orders depends on your location and the shipping method chosen. Generally, it takes 2-7 business days for your yoyos to be delivered after they are shipped. Please note that unforeseen circumstances and regional factors may affect the delivery time.

Yes, we ship our yoyos worldwide. Wherever you are located, we can deliver our products to your doorstep.

Shipping charges for international orders vary depending on the destination and the weight of the package. You can find the exact shipping cost during the checkout process by providing your shipping address.

The delivery time for international orders depends on the shipping method chosen and the destination. Typically, it takes between 7-28 business days for your yoyos to reach you after they are shipped. Please note that customs procedures and local postal services in your country may affect the delivery time.

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the courier’s website.

We accept various payment methods, including PayU (for Indian buyers), major credit cards and PayPal (for International buyers).

Choose the payment method that is most convenient for you during the checkout process.

We take great care in ensuring the quality of our products. However, if you receive a defective or damaged yoyo, please contact our customer support within 7 days of receiving your order. We will assist you in resolving the issue, either by providing a replacement or arranging a refund.

We understand that preferences can change, but we do not accept returns or provide refunds for yoyos due to personal preference or change of mind. We recommend carefully reviewing the product details and specifications before making a purchase.

You can reach our customer support team by emailing us at contact@toybania.com or calling us at +91-9321612614 We strive to respond to inquiries promptly and provide assistance regarding any questions, concerns, or issues you may have.

If you have any additional questions or need further clarification, please don’t hesitate to contact us

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